Thursday, September 15, 2011

My account keeps sending emails to people I didn't send. Will changing my password stop this?

Or do I need to get a whole new email address?My account keeps sending emails to people I didn't send. Will changing my password stop this?It's doubtful that just changing your password will stop this. It is highly likely that a bot (mail robot used by spammers) has taken over your account and closing it is the only way to stop it. Notify Yahoo, NOT BY EMAIL, that this is going on and let them help you with it.

Yahoo! Customer Service

866-562-7219

When prompted, press 2. If you are using free mail services press 1 but do not press anything after that. Wait on the line until you are transferred to a person. If you press a third button for the free services, you will be told you have to use help online. If you wait, though, you will be transferred to someone who will be able to help you, even with free e-mail accounts. 8am - 5pm M-F (Pacific Time)My account keeps sending emails to people I didn't send. Will changing my password stop this?If your account is sending emails without your involvement then this is usually attributed to Trojan and/or virus activity.



changing your password on the affected computer will only allow the virus to see the new one.



1. Run a FULL (not quick or lite) virus scan/ Malware scan etc etc etc

2. Change your password on a DIFFERENT computer that is also not connected to the same network as your existing one.My account keeps sending emails to people I didn't send. Will changing my password stop this?Just to be safe, i would change email address, and not just password. It seems to me as though someone is definitely in your account. It might not be a hacker as well, it's more than likely someone you know.

You may be able to find out who from what the messages they have sent say and who they are sent to.